5 Payment Challenges Costing iGaming Operators in 2025—And How to Fix Them
The iGaming industry is booming in 2025, with online casinos and online sports betting platforms attracting more users than ever. But as gameplay becomes more sophisticated, payments remain a critical point of friction. Poor user experience, delayed transactions, and outdated infrastructure are all hurting revenue and retention.
If you’re an iGaming operator, ignoring these payment pitfalls could be costing you growth. Here are five common payment challenges—and how the right iGaming payment solutions can help you fix them.
1. Interrupted Gameplay: Slow Deposits, Lost Bets
In online gaming, speed is everything. Players want to place live bets or jump into action without delay. If a deposit doesn’t happen in real time, the moment—and the bet—is lost. Research shows that nearly 1 in 5 online transactions are abandoned because the checkout process takes too long.
The Fix:
Choose an iGaming payment provider that supports pay by bank solutions, digital wallets, and alternative payment methods that let players fund accounts without leaving the game.
The Benefit:
Real-time deposits enhance the user experience, reduce drop-offs, and lead to longer sessions and more wagers.
2. Off-Brand Checkout Pages: Loss of Trust
Redirecting players to unfamiliar third-party pages creates hesitation. In a regulated industry such as iGaming, consistent branding is a trust signal. A generic payment interface can discourage users from completing a transaction.
The Fix:
Implement a branded payment experience through your iGaming payment, from deposits to withdrawals. Logos, colours, and messaging should reflect your brand throughout the payment flow.
The Benefit:
Branded payment experiences build player confidence, increase repeat usage, and reduce abandonment during online transactions.
3. Missing Data: No Insights, No Improvements
Not all iGaming payment processors offer meaningful insights. Without detailed reporting and analytics, you’re left guessing why players abandon payments or what payment methods work best. A Deloitte study found that 49% of global senior executives see analytics as key to better decision-making.
Partner with an iGaming payment provider that gives you real-time analytics on transaction success, drop-off points, and preferred methods.
The Benefit:
Use data to improve igaming payment processing, reduce transaction fees, and make smarter, more profitable decisions.
4. Inadequate Fraud Prevention: A Risky Game
The iGaming sector is a prime target for fraud and abuse. Without advanced fraud prevention, platforms are vulnerable to chargebacks, account takeovers, and brand damage. The 2022 AFP Payments Fraud and Control Report found that 65% of organizations experienced payment fraud or attempted attacks.
The Fix:
Use an iGaming payment solution with built-in secure transactions, AI-powered monitoring, and dynamic risk scoring.
The Benefit:
Protect your business and your players with a system that detects and stops threats in real time—without slowing down legitimate online transactions.
5. Scaling Struggles: Payments That Can’t Keep Up
Major sporting events and traffic spikes can overwhelm legacy systems. If your iGaming payment partner can’t scale, you risk failed payments, player frustration, and lost revenue. Also, Industry experts agree: scalability is essential for long-term success.
The Fix:
Choose a betting payment solution built to scale. Look for high uptime, local compliance expertise, and proven infrastructure tailored for high-volume iGaming payments.
The Benefit:
Confidently expand your reach, support player demand during peak hours, and maintain seamless performance across all devices.
Learn more about seamless payments at CGS
Ready to experience the future of payments in iGaming? Visit Paramount Commerce at the 2025 Canadian Gaming Summit (Booth A130) for an exciting demo of our brand-new payment feature, set to revolutionize the industry. Meet our payment experts and enter for a chance to win a Steam Deck.
Don’t miss our CRO, Sereena Boparai, on the Payment Leaders Panel: Tech in 2025 (June 19, 11:00 AM EST), where she’ll share expert insights on building trust and loyalty through next-gen payment experiences.
See you at CGS.
